Who we are

Our website address is: https://houseofkingsandqueensspa.co.za.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Reviews

We use the personal information you provide solely for the purpose of displaying your review or rating on our website and improving our products and services. Your name or username may be displayed alongside your review or rating, but your email address will not be publicly visible. We may use non-personal information, such as product names and ratings, for statistical or analytical purposes.

By submitting a review or rating, you understand and agree that your review and rating, including your name or username, may be publicly displayed on our website. Please exercise caution when submitting personal information within your review or rating, as it may be visible to other users.

We reserve the right to moderate, edit, or remove reviews or ratings that violate our content guidelines or terms of use. We may edit or remove personally identifiable information included in a review or rating to protect your privacy or comply with legal requirements.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to understand how our website is being used, analyse trends, and gather statistical information to improve its performance and user experience. Cookies help us personalize your experience, remember your preferences, and provide relevant content.
We may use cookies to track and measure the effectiveness of our marketing campaigns and monitor website traffic.

Our website may contain links to third-party websites or services that may use cookies. We have no control over these cookies and recommend reviewing the privacy policies of these third parties for more information. We may also use third-party analytics services to track and analyse website usage. These services may use their own cookies and have their own privacy policies. Most web browsers allow you to manage and control cookies through their settings. You can typically delete existing cookies and choose whether to accept new cookies or be notified when a new cookie is set. Please refer to your browser’s help documentation for more information on managing cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.